Advanced Microsoft Intune Interview Questions and Answers (2025)
Target Audience:
Senior Intune Administrators | L3/L4 Support Engineers | Endpoint & Modern Workplace Engineers | DevOps Engineers managing device compliance
Primary Keywords:
Microsoft Intune advanced interview questions, Intune L3 interview questions, Intune troubleshooting scenarios, Intune endpoint management
Secondary Keywords:
Intune compliance policies, Intune Autopilot, Intune configuration profiles, Endpoint Manager interview questions, Intune co-management
Introduction
Microsoft Intune is a cloud-based endpoint management solution used to manage Windows, macOS, iOS, Android, and BYOD devices in enterprise environments.
For L3/L4 Intune roles, interviews focus on architecture understanding, security policies, compliance, troubleshooting, and large-scale deployment strategies.
This guide covers advanced interview questions with real-time scenarios, ideal for professionals aiming for enterprise-level Intune roles.
1. Explain Microsoft Intune Architecture in Detail
Answer:
Intune is built on Azure cloud services and integrates tightly with Azure AD (Microsoft Entra ID).
Key Components:
- Intune Service: Azure-hosted MDM/MAM engine
- Azure AD: Identity & access management
- Client-side Agents: Intune Management Extension for Win32 apps
- MDM Channels: For device configuration and policy enforcement
Architecture Flow:
- Device enrollment via Azure AD Join or Hybrid Join
- Device receives MDM certificate
- Policies, apps, and compliance rules pushed from Intune
- Device reports status back to Intune
- Compliance signals used for Conditional Access
Interview Tip:
Intune manages device-user relationships, not users directly.
2. MDM vs MAM – Advanced Scenario
| Feature | MDM | MAM |
|---|---|---|
| Enrollment | Required | Not required |
| Control | Full OS | App-level |
| Use case | Corporate devices | BYOD |
| Data protection | Device + App | App-only |
| Example | BitLocker, Defender | App PIN, Copy/Paste restriction |
In enterprise setups, MDM + MAM + Conditional Access is the recommended strategy.
3. Advanced Intune Enrollment Types
- Azure AD Join
- Hybrid Azure AD Join
- BYOD Enrollment
- Autopilot Enrollment
- Bulk Enrollment
- Apple ADE / Android Enterprise
Scenario:
Hybrid Join is used when on-prem AD, SCCM, and legacy apps coexist.
4. Intune Autopilot – Detailed Lifecycle
Windows Autopilot automates the OOBE (Out-of-Box Experience).
Flow:
- Hardware hash uploaded
- Device boots → contacts Microsoft
- Assigned Autopilot profile
- Azure AD Join / Hybrid Join
- Intune enrollment
- Policies & apps deployed
- User reaches desktop
Deployment Modes:
- User-driven
- Self-deploying
- Pre-provisioned (White Glove)
Advanced Tip:
Pre-provisioning reduces user login time and allows app pre-installation.
5. Compliance Policies vs Configuration Profiles
- Compliance Policies: Evaluate device status (password, OS version, BitLocker) → Conditional Access
- Configuration Profiles: Enforce device settings (Wi-Fi, VPN, certificates)
Compliance = evaluation | Configuration = enforcement
6. Conditional Access Integration
Intune compliance signals are used by Azure AD Conditional Access:
Scenario:
- Require compliant device + MFA → access to O365 blocked if non-compliant
7. Intune Security Baselines
- Pre-configured Microsoft-recommended settings
- Types: Windows 10/11 baseline, Defender baseline, Edge baseline
Best Practice: Deploy baseline → customize → avoid conflicts
8. Troubleshooting Policy Deployment Failures
Steps:
- Verify device assignment & enrollment
- Check Intune Management Extension logs
- Sync device manually
- Check for policy conflicts
Key Logs:IntuneManagementExtension.logDeviceManagement-Enterprise-Diagnostics-Provider
9. App Deployment in Intune
Supported App Types: Win32 (.intunewin), MSI, LOB, Microsoft Store apps
Win32 Deployment Flow:
- Install command
- Detection rule
- Requirements & dependencies
- Restart behavior
Detection rule failure → repeated installs
10. Required vs Available App Deployment
| Type | Behavior |
|---|---|
| Required | Auto install |
| Available | User installs via Company Portal |
| Uninstall | Removes app |
11. Intune Co-Management with SCCM
- Co-management allows SCCM + Intune to manage workloads together
- Workloads: Compliance, Windows Updates, Device Configuration, Endpoint Protection
- Strategy: Enable co-management → pilot → shift workloads gradually
12. Windows Updates via Intune
- Quality & Feature updates
- Update rings, deadlines, deferrals
- Feature Update Profiles → lock Windows versions
- Expedite updates → zero-day vulnerability patching
13. Intune Certificate Deployment
- SCEP, PKCS, Root Certificates
- Use Cases: Wi-Fi, VPN, Email encryption
14. BYOD Security Strategies
- MAM without enrollment
- App Protection Policies
- Conditional Access
- Restrict copy-paste and local backups
15. Role-Based Access Control (RBAC)
- Components: Roles, Scope Groups, Scope Tags
- Enterprise Use Case: Different admins for different departments or regions
16. Device Retire vs Wipe
| Action | Result |
|---|---|
| Retire | Removes corporate data only |
| Wipe | Factory reset device |
| Delete | Removes record from Intune |
17. Microsoft Defender + Intune Integration
- Endpoint risk scoring
- Threat detection & response
- Conditional Access enforcement
18. Licensing Overview
- Microsoft 365 E3/E5
- EMS E3/E5
- Intune Standalone
19. Production Issue: Device Not Compliant
Causes:
- BitLocker delay
- TPM issues
- OS mismatch
- Conflicting policies
Resolution:
- Verify encryption & logs
- Force sync
20. L4 Scenario: Autopilot Fails During ESP Phase
Causes:
- App timeout / dependency failure
- Detection rule failure
- Network proxy issues
Fix:
- Increase ESP timeout
- Pre-provision apps
- Optimize app deployment
Conclusion
Advanced Intune interviews focus on:
- Architecture & integration
- Compliance & Conditional Access
- App deployment & Autopilot
- Troubleshooting enterprise issues
Mastering these topics can help L3/L4 Intune professionals secure top roles in MNCs and Modern Workplace teams.
Advance Your Career with Intune Training
Cloud DevOps Jobs offers real-time Intune, Endpoint Manager, AVD & Modern Workplace training with 100% placement support.
